Privacy policy

 

At Rubi's Collection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, email address, billing address, shipping address, and order details.

2. How We Use Your Information

We use your information to process and deliver your orders, confirm purchases, provide customer support, manage returns, and improve our products and services.

3. Payment Information

Payments are processed through secure payment methods. We do not intentionally store sensitive payment information such as complete card details on our own systems.

4. Order & Delivery Information

Your name, phone number, and delivery address may be shared with trusted courier or delivery partners when necessary to deliver your order.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand customer preferences, and provide a better shopping experience.

6. Information Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Services

We may use trusted third-party services such as payment providers, courier companies, analytics tools, and advertising platforms to operate and improve our store.

8. Your Privacy Rights

You may contact us if you want to know what personal information we hold about you or if you believe your information needs to be corrected or updated.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact Rubi's Collection Customer Support.